We respect your privacy. Lexus New Zealand retains the personal information you provide when you communicate with us about or purchase one of our products or services. If you call, email or write to us, we keep a record of that correspondence.
We also collect personal information about vehicle owners that is publicly available on the Motor Vehicle Register.
You have the right to revoke authorised access to your personal details. Further information is available at www.nzta.govt.nz/transact
Your details are held by Lexus New Zealand to enable us, Toyota Finance New Zealand Limited and our authorised Toyota, Lexus and Daihatsu dealers to communicate with you about Toyota, Daihatsu and Lexus products and services. For instance, this may include:
- responding to your requests and enquiries
- providing you with information about Toyota, Daihatsu and Lexus products and services. This includes finance, warranty, safety, and product maintenance information, as well as promotional material.
- market research and surveys
- When you call our Customer Dialogue Centre, we record the call for staff training purposes, and to ensure that we have an accurate record of the call so that we can respond to your needs and in case of any dispute.
By providing your email address and or mobile phone number to the Dealer, you consent to the Dealer, Toyota, Lexus, Toyota Finance or Authorised Dealers communicating with you by email and or text message.
If you do not wish to receive promotional material, or would like to review or update your details, please contact us on 0800 4 LEXUS (453 987), at email@example.com or write to Lexus New Zealand at the national Customer Centre, Roberts Line, Palmerston North 4440, P.O. Box 46. A list of our authorised dealers and their details are available at www.lexus.co.nz.